Women perception in situations of violence in formal support: scoping review
Percepción de las mujeres en situación de violencia en apoyo formal: Revisión de alcance
Percepção das mulheres em situação de violência sobre o apoio formal: Scoping review
Marli Aparecida Rocha de Souza; Aida Maris Peres; Lais Fumincelli; Vagner José Lopes; Nen NaLú Alves das Mercês; Marilene Loewen Wall
Abstract
Objective: To examine and map the scientific evidence about the perceptions of women in situations of violence regarding formal social support services.
Method: A Scoping Review, according to the Joanna Briggs Institute, with the following guiding question: “What is the perception of the woman in situations of violence when seeking professional assistance in support services?” Including national, international studies, primary, qualitative, quantitative approaches, mixed methods, English, Portuguese, and Spanish languages, in the period from 2014 to 2019. Searches were carried out in seven databases, 1,557 articles were found and 16 were selected as the final sample.
Results: The consultations showed active listening, creating bonds and articulating services. As well as lack of reception; feeling of insecurity, fear and humiliation. The training process was established by the articles as a tool for professionals, in promoting a targeted and individualized approach.
Conclusions and considerations for the practice: The welcoming and bond provided by some support services, resulted in proposals for changes and aroused in women reflection, confidence and the search for an exit from the cycle of violence. The opposite has led to removal of services and consequent permanence with the aggressor.
Keywords
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Resumo
Objetivo: Examinar e mapear as evidências científicas acerca das percepções das mulheres em situação de violência quanto aos serviços de apoio social formal.
Método: Scoping Review, conforme Joanna Briggs Institute e a questão norteadora: “Qual a percepção das mulheres em situação de violência ao buscar atendimento profissional nos serviços de apoio?”. Inclusos estudos nacionais, internacionais, primários, abordagens qualitativas, quantitativas, métodos mistos, idiomas inglês, português e espanhol, no espaço temporal de 2014 a 2019. Realizadas buscas em sete bases de dados, encontrados 1557 artigos e selecionados 16 como amostra final.
Resultados: Os atendimentos evidenciaram a escuta ativa, criação de vínculo e articulação dos serviços. Como também a falta de acolhimento; sentimento de insegurança, medo e humilhação. O processo de capacitação foi estabelecido pelos artigos como ferramenta aos profissionais, na promoção de abordagem direcionada e individualizada.
Conclusões e considerações para a prática: O acolhimento e vínculo propiciado por alguns serviços de apoio resultou em propostas de mudanças e suscitou nas mulheres reflexão, confiança e busca para saída do ciclo da violência. O contrário gerou afastamento dos serviços e consequente permanência junto ao agressor.
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Referencias
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Submitted date:
02/04/2020
Accepted date:
21/09/2020
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